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Refund Policy

OONNA Fabrication offers exclusive, limited-release digital artwork that is delivered instantly upon purchase. Because digital files cannot be returned, all sales are final, and we do not provide refunds, exchanges, or cancellations once a download link has been accessed. If a purchase was made accidentally, you must contact us before downloading the file; once our system confirms the download, we cannot issue a refund under any circumstance. In the event of technical issues—such as download errors, file corruption, or difficulty opening the file—you may contact us within 7 days at [your email], and we will resend the file or provide an alternative download method. If you believe your payment was unauthorized or fraudulent, please contact your bank immediately; while we can verify order details, we cannot issue refunds for unauthorized transactions.

We collect basic information necessary to process your order, including your name, email, and payment information through our secure payment provider. This information is used strictly for order delivery, account contact, and customer support. We do not sell, trade, or share your personal information with third parties, except as required to process your payment or comply with legal obligations. By using our website and making a purchase, you agree to the collection and use of information according to this Privacy Policy.

All content, artwork, designs, files, and digital downloads sold on oonnafab.com are the intellectual property of OONNA Fabrication. When you purchase a digital art piece, you receive a personal-use license only. You may download, view, print, or display the artwork for personal enjoyment. You may not resell, redistribute, share, modify, copy, claim as your own, use for commercial projects, or upload the art to any platform where it can be downloaded or accessed by others. Any misuse or violation of these terms may result in revoked access, legal action, or the termination of future purchasing privileges.

Use of our website is at your own risk. We do not guarantee uninterrupted service, error-free operation, or that digital files will be compatible with every device. By accessing our site, you agree not to misuse or attempt to interfere with the website, its content, or digital delivery systems. All purchases made through oonnafab.com are governed by these Terms & Conditions, and continuing to browse or use the website indicates your full acceptance of them.

For any questions about refunds, privacy, licensing, or general terms, please contact us at:
📩 Email: Oonnafabrication@gmail.com
🌐 Website: https://www.oonnafab.com/

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