Physical Products
If you purchase a physical product, such as a book or collectible item, and it arrives damaged or defective, please contact us within 7 days of receiving the product.

To request a refund or replacement, customers may be asked to provide proof of purchase and photos of the damaged item.

Refund Eligibility
Refunds or replacements may be offered if:

• The product arrives damaged

• The wrong item was delivered

• The product is significantly different from its description

Non-Refundable Situations
Refunds may not be provided for:

• Change of mind after purchase

• Products damaged after delivery due to improper handling

Processing Refunds
Once a refund request is approved, the refund will be processed using the original payment method whenever possible.

Contact
For refund inquiries, please contact us through the website’s contact page.